Privacy Policy

Last Updated: January 7, 2026

InventaCore Labs LLC ("InventaCore," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

Our Commitment: We believe privacy is a fundamental right. We design our products with privacy-first principles and collect only the data necessary to provide you with excellent service.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

Fill out contact forms on our website
Subscribe to newsletters or updates
Request information about our products or services
Create an account or register for our services
Communicate with us via email or other channels

This may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Device information (browser type, operating system)
IP address and general location data
Pages visited and time spent on our website
Referring website or source

2. Healthcare Data Protection

HIPAA Compliance: For our healthcare products, including IconnectOne Health, we maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable healthcare privacy regulations.

Protected Health Information (PHI)

When our products handle Protected Health Information, we implement comprehensive safeguards including:

Administrative Safeguards: Workforce training, access controls, security management processes, and incident response procedures
Physical Safeguards: Facility access controls, workstation security, and device and media controls
Technical Safeguards: Access controls, audit controls, integrity controls, and transmission security including end-to-end encryption

Personally Identifiable Information (PII)

We treat all personally identifiable information with the highest level of care:

PII is encrypted both in transit and at rest
Access to PII is strictly limited to authorized personnel
We maintain detailed audit logs of all PII access
PII is retained only as long as necessary for the purposes collected

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our products and services
Respond to your inquiries and fulfill your requests
Send administrative information, updates, and security alerts
Personalize your experience with our products
Analyze usage patterns to improve our offerings
Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our business, subject to confidentiality agreements
Legal Requirements: When required by law, subpoena, or other legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us explicit permission

5. Data Security

We implement industry-standard security measures to protect your information:

TLS/SSL encryption for all data transmission
AES-256 encryption for data at rest
Regular security audits and penetration testing
Multi-factor authentication for system access
Continuous monitoring for security threats
Regular employee security training

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

InventaCore Labs LLC
Email: privacy@inventacore.com
Texas, USA

For Healthcare Privacy Concerns: If you have specific concerns about how your health information is handled in our IconnectOne Health platform, please contact our Privacy Officer at privacy@inventacore.com with "Healthcare Privacy" in the subject line.